A ray of sunlight – pretty please

By Dave Henning / July 7, 2023

“A pretty please is like a ray of sunlight.  It’s far more effective than trying to get your way through brute force.  Not only does it win friends; it also wins enemies and turns them into friends. . . .  Instead of issuing decrees, you ask questions.  Instead of making demands, you make requests.”- Mark […]